In an effort to support and promote a more circular fashion economy, we are proud to share our CIRCULAR initiative.
Once you've finished loving your new CICLO goods, you can apply to return them to us - and if approved you will receive a store credit against a future purchase. We will then add your used garment to our CIRCULAR collection in store and online, so that it can be re-homed and loved again.
HOW TO APPLY:
Take a good look over your pre-loved garment for any tears, pulls, stains or faults. We only accept items in good to excellent condition. Bring your items, along with your receipt to us at 6/2-4 Donald Street, Strathalbyn - or take photos of your garment and send to us with an email specifying the condition of your garment to hello@ciclostore.com.au - you will need to supply proof of purchase.
If approved, you will receive a credit off your next purchase with us. You will need to drop your garment in store or post to us, and once received we will issue a gift card. Gift card amounts vary depending on original value of piece, but start from $10.
CICLO reserves the right to reject any garment. Garments cannot be returned for re-sale within 3 months of purchase date. Items that are purchased from the CIRCULAR collection may not be accepted again for resale, dependent on quality.
We also source other pre-loved brands not stocked by CICLO. Please follow the above steps to apply to have your pre-loved apparel sold in CICLO.
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